Viking · Mercer Island
Refrigerator Repair
Cooling, defrost and door-seal diagnostics on built-in and professional Viking refrigeration.
What people describe when they call
- Fresh food compartment sits around 50°F while the freezer stays hard-frozen
- Compressor runs non-stop and the cabinet still drifts warm by evening
- Water collecting under the crisper drawers every few days
- Panel-ready door no longer seals and the gasket sweats
How the visit runs
- 01 The description over the phone. Model number and the exact behaviour. Half the likely causes are usually eliminated before anyone leaves.
- 02 A real assessment on site. Measured, not guessed — temperatures, gas pressure, continuity, whichever applies. The $89 service call covers the visit and the full assessment, and it is credited against an approved repair.
- 03 A firm price, then the repair. Parts and labour quoted as one number. Nothing is ordered or opened up until you agree to it.
What it costs
What refrigerator repair costs
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
Parts and labour are quoted as one firm figure, agreed with you before anything is ordered or opened up — and the $89 already paid for the visit comes off that figure the moment you approve the work. The bands below are ranges because the same fault costs differently from one Viking model to the next.
- Igniter or burner assembly
- $190–$460
- Oven thermostat or heating element
- $200–$470
- Refrigeration fan or defrost system
- $290–$700
- Dishwasher pump or control
- $200–$420
- Control board or touch panel
- $480–$670
- Compressor or sealed-system repair
- $1,320–$3,130
Worth setting against those bands: a comparable Viking replacement, before installation, $6,500–$16,950 in this market. On equipment built to be rebuilt rather than swapped out, even the heaviest band above is usually the cheaper road.
Where this is offered
Refrigerator Repair is available across the whole of Mercer Island — East Seattle, First Hill, Emerald Hills, Mercerwood — usually within the same day for calls placed in the morning. Work runs 8:00 am – 8:00 pm, seven days, and the phone is answered 24/7.
In their words
Kitchens we have been back to
4.9 / 5603 reviews
The undercounter unit in our island stopped holding temperature and hummed loudly. Dirty coils in a tight cabinet, plus a fan blade brushing its shroud. Twenty minutes of work, honestly billed.
Puddles under the crisper drawers every few days. The drain was plugged with sludge and had iced back on itself. He cleared it, flushed the line, and stayed until it emptied properly.
The built-in refrigerator was warm on the fresh food side. He diagnosed a failed evaporator fan in about half an hour and had the part on the van. Our cabinetry went back together perfectly.
Next step
Tell us what it is doing
Book a slot online in a minute, or call and describe it. Mercer Island calls placed in the morning are normally seen the same afternoon. Work runs 8:00 am – 8:00 pm, seven days; the phone is answered 24/7.